A Listen and answer the questions.
1. Which is the best response to the woman’s statement?
Script
W :
The bathroom in my room is dirty.
M :
-
I’m very sorry about that. I will send someone up to check and clean your bathroom right away.
-
I’m sorry, ma’am. I’ll bring an unsweetened tea immediately.
-
I’m afraid there are no double rooms available.
2. How did the man pay his bill?
Script
W :
Good morning.
May I help you?
M :
Hello. We’re checking out now.
Could we have the bill for Room 212, please?
I asked for it to be prepared.
W :
Yes, your bill’s ready for you.
Your total bill comes to 70,000 won.
Would you like to pay with cash or credit card?
M :
Here’s my card.
W :
Could you sign here, please?
[Pause]
Thank you.
Here’s your receipt.
M :
Thank you.