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HIGH SCHOOL 관광 영어

Tourism English

  1. PART Ⅰ

    Basic Conversation

    • Lesson 1

      Greeting and Introduction

      p. 10

      • Get Ready

        p. 11

      • Situation 1

        p. 12

      • Check Up

        p. 15
    • Lesson 2

      Weather and Time

      p. 16

      • Situation 1

        p. 18

      • Situation 2

        p. 19

      • Check Up

        p. 21
    • Lesson 3

      Numbers

      p. 22

      • Situation 1

        p. 24

      • Situation 2

        p. 25

      • Check Up

        p. 27
    • Lesson 4

      Locations and Directions

      p. 28

      • Situation 1

        p. 30

      • Situation 2

        p. 31

      • Check Up

        p. 33
    • Lesson 5

      Telephone Calls and Appointments

      p. 34

      • Situation 1

        p. 36

      • Situation 2

        p. 37

      • Check Up

        p. 39
  2. PART Ⅱ

    Travel Service

    • Lesson 1

      Travel Consulting Service

      p. 44

      • Situation 1

        p. 46

      • Situation 2

        p. 47

      • Check Up

        p. 49
    • Lesson 2

      Reservations for Travel Customers

      p. 50

      • Situation 1

        p. 52

      • Situation 2

        p. 53

      • Check Up

        p. 55
    • Lesson 3

      Departure Procedures at the Airport

      p. 56

      • Situation 1

        p. 58

      • Situation 2

        p. 59

      • Check Up

        p. 61
    • Lesson 4

      Arrival Procedures at the Airport

      p. 62

      • Situation 1

        p. 64

      • Situation 2

        p. 65

      • Check Up

        p. 67
    • Lesson 5

      Meeting and Seeing Off at the Airport

      p. 68

      • Get Ready

        p. 69

      • Situation 1

        p. 70

      • Check Up

        p. 73
    • Lesson 6

      Dealing with Travel Customer Inconveniences

      p. 74

      • Situation 1

        p. 76

      • Situation 2

        p. 77

      • Check Up

        p. 79
  3. PART Ⅲ

    Hotel Service

    • Lesson 1

      Reservation Service

      p. 84

      • Situation 1

        p. 86

      • Situation 2

        p. 87

      • Check Up

        p. 89
    • Lesson 2

      Check-In Service

      p. 90

      • Situation 1

        p. 92

      • Situation 2

        p. 93

      • Check Up

        p. 95
    • Lesson 3

      Fitness Center and Sauna Service

      p. 96

      • Situation 1

        p. 98

      • Situation 2

        p. 99

      • Check Up

        p. 101
    • Lesson 4

      Housekeeping and Laundry Service

      p. 102

      • Situation 1

        p. 104

      • Situation 2

        p. 105

      • Check Up

        p. 107
    • Lesson 5

      Check-Out Service and Handling Guests’ Complaints

      p. 108

      • Situation 1

        p. 110

      • Situation 2

        p. 111

      • Check Up

        p. 113
  4. PART Ⅳ

    Food and Drink Service

    • Lesson 1

      Restaurant Reservation

      p. 118

      • Situation 1

        p. 120

      • Situation 2

        p. 121

      • Check Up

        p. 123
    • Lesson 2

      Welcoming and Seating Guests

      p. 124

      • Situation 1

        p. 126

      • Situation 2

        p. 127

      • Check Up

        p. 129
    • Lesson 3

      Taking Orders and Serving at a Restaurant

      p. 130

      • Situation 1

        p. 132

      • Situation 2

        p. 133

      • Check Up

        p. 135
    • Lesson 4

      Taking Orders and Serving at a Café or Bar

      p. 136

      • Situation 1

        p. 138

      • Situation 2

        p. 139

      • Check Up

        p. 141
    • Lesson 5

      Handling Guests’ Complaints

      p. 142

      • Situation 1

        p. 144

      • Situation 2

        p. 145

      • Check Up

        p. 147
  5. PART Ⅴ

    Sales Service

    • Lesson 1

      Product Recommendations and Descriptions

      p. 152

      • Situation 1

        p. 154

      • Situation 2

        p. 155

      • Check Up

        p. 157
    • Lesson 2

      Product Payment, Exchange, and Return

      p. 158

      • Situation 2

        p. 161

      • Check Up

        p. 163
    • Lesson 3

      Handling Customer Complaints

      p. 164

      • Situation 2

        p. 167

      • Check Up

        p. 169
    • Lesson 4

      Duty-Free Shops and Department Stores

      p. 170

      • Get Ready

        p. 171

      • Situation 2

        p. 173

      • Check Up

        p. 175
    • Lesson 5

      Traditional Markets

      p. 176

      • Situation 1

        p. 178

      • Situation 2

        p. 179

      • Check Up

        p. 181
  6. PART Ⅵ

    Tour Guide Service

    • Lesson 1

      Korean Culture

      p. 186

      • Situation 2

        p. 189
    • Lesson 2

      Traditional Korean Food

      p. 192

      • Situation 1

        p. 194
    • Lesson 3

      Contemporary Korean Culture

      p. 198

      • Situation 1

        p. 200

      • Check Up

        p. 203
    • Lesson 4

      Korean Cultural and Natural Heritage Sites

      p. 204

      • Check Up

        p. 209
    • Lesson 5

      Tourist Attraction Guides and Information

      p. 210

      • Situation 2

        p. 213

      • Check Up

        p. 215

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