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HIGH SCHOOL 관광 영어

Tourism English

  1. PART Ⅰ

    Basic Conversation

    • Lesson 1

      Greeting and Introduction

      p. 10
      • Get Ready

        p. 11
      • Situation 1

        p. 12
      • Check Up

        p. 15
    • Lesson 2

      Weather and Time

      p. 16
      • Situation 1

        p. 18
      • Situation 2

        p. 19
      • Check Up

        p. 21
    • Lesson 3

      Numbers

      p. 22
      • Situation 1

        p. 24
      • Situation 2

        p. 25
      • Check Up

        p. 27
    • Lesson 4

      Locations and Directions

      p. 28
      • Situation 1

        p. 30
      • Situation 2

        p. 31
      • Check Up

        p. 33
    • Lesson 5

      Telephone Calls and Appointments

      p. 34
      • Situation 1

        p. 36
      • Situation 2

        p. 37
      • Check Up

        p. 39
  2. PART Ⅱ

    Travel Service

    • Lesson 1

      Travel Consulting Service

      p. 44
      • Situation 1

        p. 46
      • Situation 2

        p. 47
      • Check Up

        p. 49
    • Lesson 2

      Reservations for Travel Customers

      p. 50
      • Situation 1

        p. 52
      • Situation 2

        p. 53
      • Check Up

        p. 55
    • Lesson 3

      Departure Procedures at the Airport

      p. 56
      • Situation 1

        p. 58
      • Situation 2

        p. 59
      • Check Up

        p. 61
    • Lesson 4

      Arrival Procedures at the Airport

      p. 62
      • Situation 1

        p. 64
      • Situation 2

        p. 65
      • Check Up

        p. 67
    • Lesson 5

      Meeting and Seeing Off at the Airport

      p. 68
      • Get Ready

        p. 69
      • Situation 1

        p. 70
      • Check Up

        p. 73
    • Lesson 6

      Dealing with Travel Customer Inconveniences

      p. 74
      • Situation 1

        p. 76
      • Situation 2

        p. 77
      • Check Up

        p. 79
  3. PART Ⅲ

    Hotel Service

    • Lesson 1

      Reservation Service

      p. 84
      • Situation 1

        p. 86
      • Situation 2

        p. 87
      • Check Up

        p. 89
    • Lesson 2

      Check-In Service

      p. 90
      • Situation 1

        p. 92
      • Situation 2

        p. 93
      • Check Up

        p. 95
    • Lesson 3

      Fitness Center and Sauna Service

      p. 96
      • Situation 1

        p. 98
      • Situation 2

        p. 99
      • Check Up

        p. 101
    • Lesson 4

      Housekeeping and Laundry Service

      p. 102
      • Situation 1

        p. 104
      • Situation 2

        p. 105
      • Check Up

        p. 107
    • Lesson 5

      Check-Out Service and Handling Guests’ Complaints

      p. 108
      • Situation 1

        p. 110
      • Situation 2

        p. 111
      • Check Up

        p. 113
  4. PART Ⅳ

    Food and Drink Service

    • Lesson 1

      Restaurant Reservation

      p. 118
      • Situation 1

        p. 120
      • Situation 2

        p. 121
      • Check Up

        p. 123
    • Lesson 2

      Welcoming and Seating Guests

      p. 124
      • Situation 1

        p. 126
      • Situation 2

        p. 127
      • Check Up

        p. 129
    • Lesson 3

      Taking Orders and Serving at a Restaurant

      p. 130
      • Situation 1

        p. 132
      • Situation 2

        p. 133
      • Check Up

        p. 135
    • Lesson 4

      Taking Orders and Serving at a Café or Bar

      p. 136
      • Situation 1

        p. 138
      • Situation 2

        p. 139
      • Check Up

        p. 141
    • Lesson 5

      Handling Guests’ Complaints

      p. 142
      • Situation 1

        p. 144
      • Situation 2

        p. 145
      • Check Up

        p. 147
  5. PART Ⅴ

    Sales Service

    • Lesson 1

      Product Recommendations and Descriptions

      p. 152
      • Situation 1

        p. 154
      • Situation 2

        p. 155
      • Check Up

        p. 157
    • Lesson 2

      Product Payment, Exchange, and Return

      p. 158
      • Situation 2

        p. 161
      • Check Up

        p. 163
    • Lesson 3

      Handling Customer Complaints

      p. 164
      • Situation 2

        p. 167
      • Check Up

        p. 169
    • Lesson 4

      Duty-Free Shops and Department Stores

      p. 170
      • Get Ready

        p. 171
      • Situation 2

        p. 173
      • Check Up

        p. 175
    • Lesson 5

      Traditional Markets

      p. 176
      • Situation 1

        p. 178
      • Situation 2

        p. 179
      • Check Up

        p. 181
  6. PART Ⅵ

    Tour Guide Service

    • Lesson 1

      Korean Culture

      p. 186
      • Situation 2

        p. 189
    • Lesson 2

      Traditional Korean Food

      p. 192
      • Situation 1

        p. 194
    • Lesson 3

      Contemporary Korean Culture

      p. 198
      • Situation 1

        p. 200
      • Check Up

        p. 203
    • Lesson 4

      Korean Cultural and Natural Heritage Sites

      p. 204
      • Check Up

        p. 209
    • Lesson 5

      Tourist Attraction Guides and Information

      p. 210
      • Situation 2

        p. 213
      • Check Up

        p. 215

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