PART Hotel Service

Lesson 3 Fitness Center and Sauna Service

Situation 2

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A Listen and Do

Listen to the dialog and answer the questions.

Script
W :
Good afternoon, sir. How can I help you?
M :
Yeah, does the hotel have a sauna that I could use while staying here?
W :
Yes, we have two types of saunas. One is a finnish sauna and the other is an infrared sauna.
M :
That’s great. How do I use the saunas?
W :
You only have to bring your room key and register for the day. Then we will give you an access card to the sauna and locker room.
M :
Is it still open?
W :
Yes. It’s available from 11:00 a.m. to 8:00 p.m.
M :
Okay. Where is it?
W :
It’s on the first floor. It is at the end of the hall.
M :
Thanks a lot.