PART Sales Service

Lesson 2 Product Payment, Exchange, and Return

Check Up

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A Listen and answer the questions.

1. What picture best fits the dialog?

Script
W :
Welcome. Can I help you?
M :
Hi. I bought this sunscreen lotion, but can I return it?
W :
Can I ask you why you’re returning it?
M :
I ordered the same lotion twice by mistake.
W :
I see. Do you have your receipt?
M :
Yes, here it is.

2. How much does the woman have to pay?

Script
W :
Excuse me. What’s on special today?
M :
Today pork is half price.
W :
How much for a kilogram of pork?
M :
Twelve thousand won for a kilogram.
W :
I’ll take 500 grams.
M :
Good choice! You can pay at the counter over there.