PART Travel Service

Lesson 2 Reservations for Travel Customers

Situation 2

airplane cloud01

A Listen and Do

Listen to the dialog and answer the questions.

Script
[Phone rings.]
W :
Global Airlines. How may I help you?
M :
I’d like to make a reservation for a flight to Beijing.
W :
When are you leaving, sir?
M :
Next Saturday, April 5. Are there any flights on Saturday afternoon?
W :
Yes, we have one at 3 o’clock and another at 7. Which do you prefer?
M :
I’ll take the 7 o’clock flight. How much will the fare be?
W :
It’s $250 for one-way. Do you need a round-trip ticket?
M :
No, just one-way, please.
W :
Okay. May I have your name and phone number?
M :
My name is James Miller. My phone number is 014-2677-9980.
W :
All right, Mr. Miller. I’ll make a reservation for flight GE853 leaving Incheon International Airport for Beijing on April 5 at 7:00 p.m.
M :
Thank you.