PART Food and Drink Service

Lesson 1 Restaurant Reservation

Situation 2

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A Listen and Do

Listen to the dialog and answer the questions.

Script
[Phone rings.]
M :
Hello. Donghae Restaurant. How can I help you?
W :
Hi. I’m calling to change a reservation. Is that possible?
M :
Sure. Can I have your name and contact number, please?
W :
Certainly. I am Emma Dickinson, and my phone number is 014-2234-0907.
M :
Thank you, Ms. Dickinson. Let’s see... You reserved a table for two people tonight at 7 p.m. Is that correct?
W :
Yes. I’d like to change it to three people tonight at 7:30 p.m.
M :
Just a minute. I can check the availability for you. [Pause] Okay, I have updated your reservation for three tonight at 7:30 p.m. Is there anything else I can help you with?
W :