Hi. I’m calling to change a reservation.Is that possible?
M :
Sure. Can I have your name and contact number, please?
W :
Certainly. I am Emma Dickinson, and my phone number is 014-2234-0907.
M :
Thank you, Ms. Dickinson.Let’s see...You reserved a table for two people tonight at 7 p.m.Is that correct?
W :
Yes. I’d like to change it to three people tonight at 7:30 p.m.
M :
Just a minute.I can check the availability for you.[Pause]Okay, I have updated your reservation for three tonight at 7:30 p.m.Is there anything else I can help you with?