A Listen and Do
Listen to the dialog and answer the questions.
Script
[Phone rings.]
M :
Hello, Leodo Hotel Reservations.
How may I assist you?
W :
Hi, I have a reservation for June 25 to June 27, but I need to make some changes.
Is it possible to move my stay to July 3 to July 5 instead?
M :
Let me check the availability for those dates...
Yes, we have rooms available for July 3 to July 5.
I can make the changes for you.
Can I have your name and reservation number, please?
W :
My name is Julia King, and my reservation number is 698512.
M :
Thank you, Ms. King.
I’ve updated your reservation to July 3 to July 5.
Is there anything else I can help you with?
W :
No, that’s all.
Thank you for your help!
M :
You’re welcome, Ms. King.
If you need any further assistance, feel free to call us.