PART Food and Drink Service

Lesson 1 Restaurant Reservation

Situation 1

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A Listen and Do

Listen to the dialog and answer the questions.

Script
[Phone rings.]
W :
Hello. Tamna Restaurant. How may I help you?
M :
I’d like to make a dinner reservation for three.
W :
When would you like the reservation for?
M :
For this evening at 7 p.m.
W :
Just a minute. I’ll see if we have a table. [Pause] We do have availability for that time. May I have your name?
M :
Yes, it’s Baker. B-A-K-E-R.
W :
Sir, could I have a contact number to reach you in case of any changes or updates regarding your reservation?
M :
Sure. It’s 014-5634-1278.
W :
Thank you for calling. Have a nice day.