Lesson 3 Working with Coworkers

Prep for NCS

2

2. 다음은 레스토랑에서 근무하는 Ms. Kim과 남자 손님의 대화이다. Ms. Kim이 남자 고객에게 제공할 서비스로 가장 적절한 것은?

Script
M :
Excuse me. I received the wrong dish instead of the pasta I ordered. Can you help with this?
W :
I apologize for the mistake. I’ll have the chef prepare the dish you ordered, and I’ll bring you a complimentary dessert at the end of your meal.
M :
Okay. I appreciate it.
W :
Thank you for your understanding. Your pasta will be ready shortly.