Section 2 Checking into a Hotel and Attending a Trade Show
Situation A. Staying at a Hotel During a Business Trip
Listen Up
Script
M :
Good morning, ma’am. How can I help you?
W :
I have a reservation either under the name of Jill Bryant or my company name, BrightFuture Marketing Company.
M :
Let me just check. [Typing sound]Yes, Ms. Bryant, your company has made a reservation for you. May I see your passport or ID, please?
W :
Of course. Here’s my passport.
M :
Thank you. [Typing sound]Welcome to our hotel, Ms. Bryant. We have arranged for you to stay in one of our deluxe rooms. These are your key cards for room 801.
W :
Thanks. [Pause]Uh, I have a business meeting tomorrow morning. Can I book a taxi to pick me up at the hotel?
M :
We can reserve one for you. May I have the time and place of your meeting?
W :
Yes, the meeting is at 9 a.m., and it’s at the Camden Company, next to City Hall.
M :
Do you want to reserve a taxi for one way or a round trip?
W :
I think a one-way trip is preferable.
M :
Okay, I will arrange for a taxi to pick you up here at 8:30 a.m. tomorrow. It’ll be waiting for you at the hotel’s main entrance, ma’am.