Lesson 6 Successful Business Trips

Prep for NCS

2

2. 다음은 여행사 직원인 Ms. Kim과 외국인 고객의 전화 대화이다. Ms. Kim이 고객을 위해 할 일로 가장 적절한 것은?

Script
[Phone rings.]
W :
Hello. This is Happy Travel Agency. How can I assist you today?
M :
Hi, I’m planning a trip to Jeju-do and I was wondering if you could help me create a three-day itinerary.
W :
Absolutely! When you visit our agency, I’ll provide detailed guidance with various options.
M :
That sounds great! Unfortunately, I won’t have time to visit the travel agency in person. Could you please send me an itinerary via email?
W :
Of course. I’ll send you some suggested itinerary options for a three-day trip. Please provide me with your email address.