Situation A. At the Doctor’s Office
Get Ready
Script
W :
Welcome to St. Michael’s Medical Center.
Are you here for an appointment today?
M :
Yes, I have an appointment with Dr. Lee.
W :
All right.
Could you please tell me your name?
M :
Sure. It’s Luke Anderson.
By the way, will I have to wait for a long time before seeing the doctor?
W :
Not at all, Mr. Anderson.
Dr. Lee will be with you shortly.