Step 1
Script
[Phone rings.]
W :
Good afternoon.
This is Mac’s Tacos.
How can I help you today?
M :
Hi. I’d like two beef tacos and an order of guacamole and chips, please.
W :
Sure. Pickup or delivery?
M :
Delivery, please.
W :
Can I get your address and phone number, please?
M :
It’s 45 7th Street, Apartment 5.
And my number is 555-2134.
W :
Okay. Will that be it?
M :
Could I get some extra chili sauce?
W :
Sure. Anything else?
M :
Can I pay by card?
W :
No problem.
That’s everything, right?
M :
Yeah, that’s it.
W :
That’ll be 16 dollars and 50 cents, and it’ll take about 45 minutes to deliver your order.
Thank you for choosing Mac’s Tacos.