Speak Out
Script
Bank Teller :
Can I help you?
Customer :
Yes, I’d like to deposit this check.
Bank Teller :
All right.
Please fill out a deposit slip and be sure to endorse the check.
Customer :
I’ve already filled out a slip.
But what do you mean by endorse?
Bank Teller :
It means you need to sign the back of the check.
Customer :
I’ll do that right now.
I’d also like to cash this other check.
Bank Teller :
Just a minute, sir.
Okay, here’s a receipt for your deposit, and I’ve cashed your 100-dollar check.
Let me count out your cash: 20, 40, 60, 80, 100.
Customer :
Thank you.
Could I also check the balance of my other account?
Bank Teller :
No problem.
You just have to swipe your ATM card and enter your PIN.
...
It looks like you have a balance of $1,570.
Customer :
Oh, I have that much?
Then I’d like to withdraw $70.
Bank Teller :
All right.
You’ll need to fill out a withdrawal slip.
Customer :
Okay. Thank you.