Situation A. Shopping at the Grocery Store
Speak Out
Script
Employee 1 :
Good afternoon.
Can I help you find anything in particular today?
Customer :
Yes, please.
I’m looking for some fresh fruits and vegetables.
Employee 1 :
I see.
They’re in the produce section.
Do you need help finding it?
Customer :
Yes, I do.
I have a terrible sense of direction.
Employee 1 :
No worries.
It’s in aisle 3.
Just keep going straight and then take a right turn.
You’ll see the produce section right there.
[In the produce section]
Customer :
Excuse me.
Are these organic products?
Employee 2 :
Yes, they are organic fruits.
That’s why the prices are relatively higher.
Customer :
Could you please help me weigh these tomatoes and potatoes?
Employee 2 :
Certainly.
[After weighing the vegetables]
Here you go.
Customer :
Thanks. By the way, I’m also looking for chicken.
Can you tell me where to find it?
Employee 2 :
Sure. The meat section is in aisle 4, next to the fish section.
Customer :
Thank you for your help.