Situation A. Going to a Concert
Get Ready
Script
[Phone rings.]
M :
Thank you for calling the New Orleans Performance Information Center.
How may I assist you?
W :
Hello. Can you give me information about the jazz band concert next month?
M :
Sure. It’ll feature a band called Smooth Groove, and you can buy tickets online now.
W :
Thank you so much for your help.
I’m really looking forward to the Smooth Groove jazz concert!