2022_직무영어

76 Lesson 4 Transferring a Call and Taking a Message Get Ready What does the woman want the man to do for her? ⓐ reschedule her project meeting ⓑ deliver her message to another coworker ⓒ write a summary of her team’s discussion Since they don’t include nonverbal cues, phone conversations can be difficult. Using common phrases and sentences can help improve communication. 2. Check whether the following sentences are true (T) or false (F). (1) The man works in the Sales Department. T F (2) The man wanted to leave a message for Ms. Gibson. T F (3) The woman received a complaint call from a customer. T F 3. Complete the woman’s response to the man’s last question using all three provided expressions. hang up     hold     transfer 1. Which picture relates to the conversation? Listen Up ⓐ ⓑ ⓒ Of course.