2022_직무영어

Communicating at Work 75 Phone Communication Warm-Up Group the following sentences into two categories: face-to-face conversation and telephone conversation. ⓐ ‌It saves travel time and costs. ⓑ It reduces the chance of misunderstanding. ⓒ You can easily communicate with others from anywhere. ⓓ Both verbal and nonverbal forms of communication can be used. A. Match the underlined words or phrases to their definitions in the box below. 1 . I was in a meeting when you called, so I couldn’t pick up the phone. 2 . The meeting has been postponed as one of the group members is currently not available. 3 . ‌One of the most common problems with telephone interviews is that survey respondents may hang up on a caller. C. ⓐ to end the telephone call by breaking the connection ⓑ able to be present at a certain time ⓒ to answer an incoming phone call Face-to-Face Conversation Telephone Conversation Look at the pictures and choose the sentence that describes each picture from the box below. B. ⓐ The woman has been put on hold . ⓑ The man wants someone to call him back . ⓒ The man asks to be put through to the woman. 1. 2. 3.