2022_직무영어

30 Lesson 2 LESSON Customer Service 2 My Goals Section 1 General Customer Support Situation A Handling Customer Requests Situation B ‌Handling Customer Complaints I Responding to a request I May I see a green one, too? -- Of course. Section 2 ‌Corporate Customer Support Situation A Greeting Company Visitors Situation B Receiving Foreign Guests I Providing personal information I This is Mina Park, and she’s our boss’s secretary. Lesson Goals If you were a customer service representative, what would you do to make sure customers leave happy and satisfied? • • In this lesson, we will learn about ...