2022_직무영어

customers. A: Excellent idea. Any other suggestions? D: ‌Providing excellent customer service is also crucial for our business success. We could train our employees to be more responsive and helpful to customers. A: ‌That’s a good idea. Thank you, everyone, for your suggestions. Let’s work hard to increase sales. Situation B pp. 108~109 Get Ready ⓑ Listen Up 1 ⓑ 2 ⓒ 3 A1: sales team A2: user-friendly Real-Field Communication I Sample Answer I Junho: Hi, everyone. Can you hear me clearly? Sora: ‌Yes, we can hear you well. How about you? Can you see and hear us properly? Junho: ‌Yes, everything is good on my end. So, let’s get started by discussing how to promote our new sports shoes. Boram: ‌Yeah. By using social media influencers, we might be able to attract more clients. Junho: ‌That’s a good idea. Sora, can you work with the marketing team to create a strategy for that? Sora: ‌Sure, I’ll make sure to coordinate with them and get back to the team with some ideas. Yunsu: ‌Another idea to promote our new products could be to offer discounts to customers. Junho: ‌Great suggestion. Does anyone else have any ideas to share? Sora: ‌I wonder if we should consider promoting our new products on the street. Boram: ‌I like that idea. We can discuss it in the next meeting and see if it’s possible. Yunsu: Sounds good to me, too. Junho: ‌Okay, let’s wrap up this meeting. Thanks, everyone. Workplace Project 2 pp. 110~111 Step 1 (1) Agenda (2) Discussion Summary (3) Action Items Yunsu Jang ABC Inc. Communication Focus 1 p. 104 B I Sample Answer I 1 Let’s have it in the conference room on the fifth floor. 2 Who should be invited to attend the meeting? 3 ‌I hope he’s okay. Section 2 Participating in a Meeting Warm-Up p. 105 A I Sample Answer I • ‌In-Person Meetings: Real-time feedback, Nonverbal cues, Networking, etc. • ‌Virtual Meetings: Global reach, More frequent communication, Easy document sharing, etc. B 1 ⓓ 2 ⓐ 3 ⓒ 4 ⓑ C 1 ⓐ 2 ⓓ 3 ⓒ 4 ⓑ Situation A pp. 106~107 Get Ready ⓒ Listen Up 1 ⓑ 2 ⓐ 3 (1) requirements (2) solutions (3) competitors Speak Out (1) ⓒ (2) ⓐ (3) ⓑ Real-Field Communication I Sample Answer I A: ‌Do you have any ideas for ways to increase the sales of our sports goggles? B: We could issue loyalty cards to customers. A: ‌That’s a good suggestion. Do you have any other ideas? C: ‌We could also improve our marketing efforts by using social media and other online channels to reach new Appendices: Answers 167