2022_직무영어

• ‌Avoid discussing patient cases or sharing patient data with others, both within and outside the clinic. Workplace Safety • ‌Know where the emergency exits are in case we need to leave the building quickly. • ‌Wear special clothes like masks and gloves when taking care of patients. • ‌Make sure you are giving the correct medicine to each patient. Clean and Secure Environment • ‌Wash your hands often with soap and water, especially before and after taking care of patients. • ‌Properly clean medical equipment and devices according to the hospital’s guidelines. • ‌Keep the hospital clean by throwing away trash and waste correctly. Communication Focus 1 p. 60 B I Sample Answer I 1 Nice to meet you. 2 If you need any help, I’m here for you. 3 That’s too bad. Section 2 Collaboration at Work Warm-Up p. 61 A I Sample Answer I The three skills I chose are active listening and open communication, respect for diversity and inclusion, and problem-solving and conflict management skills. The reason why I chose these three skills is that they are essential for successful collaboration and decision- making. B 1 ⓓ 2 ⓑ 3 ⓕ 4 ⓐ 5 ⓔ 6 ⓒ C 1 ⓐ 2 ⓒ 3 ⓑ or request assistance. We’re all here to support you. Situation B p. 56~57 Get Ready ⓒ Listen Up 1 ⓒ 2 ⓐ 3 (1) training session (2) temper (3) complaints Real-Field Communication I Sample Answer I A: ‌I just got off the phone with the boss. He gave me a really hard time. B: Oh no! What happened? A: I failed to meet the deadline for an important task. B: ‌That’s too bad. It’s understandable to feel overwhelmed. A: ‌Yeah, I don’t know what to do. I feel like I’m trying my best, but it’s not enough. B: ‌I’m sorry to hear that. But remember that everyone makes mistakes. A: ‌I don’t want to repeat the same mistake next time, but I’m not sure how to avoid it. B: ‌Well, how about using scheduling apps to keep track of your tasks and deadlines? A: ‌That’s a good idea. I’ll do that. But honestly, I’ve lost my confidence. B: Come on. You’re the best, and I believe in you. A: ‌Thank you. I really appreciate your support. I’m feeling a little better already. B: ‌That’s great to hear. Just remember, you can do it. If you need any help, I’m here for you. Workplace Project 1 pp. 58~59 Step 1 (1) ⓒ (2) ⓑ (3) ⓓ (4) ⓐ Step 3 I Sample Answer I Orientation for Joyful Medical Center Policies and Rules • ‌Promptly inform your supervisor if a patient’s condition worsens or changes. • ‌Be kind and respectful to everyone, including patients, their families, and your coworkers. Appendices: Answers 161

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