2022_직무영어

Read On 1 sales intern 2 engineering, marketing Situation B pp. 20~21 Get Ready ⓐ Write Right 2 (1) people (2) sales (3) directions Speak Out (1) ⓑ (2) ⓒ (3) ⓐ Workplace Project 2 pp. 22~23 Step 1 (1) Education (2) Experience (3) Strengths Communication Focus 2 p. 24 B I Sample Answer I 1 Why do you want this job? 2 Can you tell me about your job experience? 3 ‌Last year, I was able to gain some hands-on experience during a summer internship. 4 Thank you for calling Tech Industries. Check Up p. 25 1 ⓒ 2 ⓑ 3 ⓑ 4 ⓒ 5 ⓐ 6 ⓓ 7 experience 8 available Into the JobWorld p. 26 I Sample Answer I The two types of work skills are hard skills and soft skills. Hard skills are specific to your job, while soft skills are interpersonal skills that can be used in any job. Both are important for finding a job you’ll enjoy because hard skills ensure you can do the job, and soft skills ensure you can work well with others and handle challenges. Having both can help you succeed in your career. Promising Careers in the Future p. 27 I Sample Answer I I think AI experts will significantly change companies in the future by making them smarter and more efficient. For example, they can use AI to analyze big amounts of data, which means companies can better understand what their customers want and make smarter decisions. Prep for NCS pp. 28~29 1 ② 2 ④ 3 ④ 4 ④ 5 ② Lesson 2 Customer Service Section 1 General Customer Support Warm-Up p. 31 A 3 C 4 C 5 R 6 R B 1 ⓒ 2 ⓓ 3 ⓑ 4 ⓐ 5 ⓕ 6 ⓔ C 1 lower the price 2 have a reservation 3 care for Situation A pp. 32~33 Get Ready ⓑ Listen Up 1 ⓒ 2 ⓑ 3 ⓒ / reason: The man denied the woman’s request for discount because the store goes strictly by the price tag. Speak Out (1) ⓒ (2) ⓓ (3) ⓑ (4) ⓐ Real-Field Communication I Sample Answer I A: ‌Good afternoon. You have reached the Dragon Hotel. This is Maria speaking. How may I help you? B: ‌Hello. My name is Ted Anderson. I’d like to confirm my reservation, please. A: ‌Certainly, Mr. Anderson. Could you tell me your reservation number? B: I’m afraid not. I forgot the number. A: ‌That’s all right. Let me look up your name in our Appendices: Answers 157