2022_직무영어

please wear a gown and gloves before entering. M: ‌Okay, I’ll keep that in mind. Did you restock the medical supplies? W: ‌Yes, I did. All of the rooms have enough supplies. I also sanitized all the common areas. M: ‌Great. By the way, does any of the equipment or machinery need to be repaired? W: No, all the machines are functioning properly. Situation B p. 64 Get Ready W: ‌Hey, Michael. Did you get a chance to look over the contract I sent earlier this week? M: ‌Yes, I reviewed it. It looks good, but a few sections need revisions before we can send it to the client. W: ‌Which sections are those? Let’s get those revisions done as soon as possible. It’s important for the wording to be clear and precise . Check Up p. 69 1 M: ‌Thank you for the warm welcome. This is my first day, so I’m a bit nervous. W: ⓐ Thank you. I really appreciate it. ⓑ Don’t worry. You’ll fit in well here. ⓒ Of course. That’s what coworkers are for. 2 W: ‌Michael, are you working on the new agreement we discussed? M: ‌Yes, I’ve started drafting it. It’s still in the early stages. W: ‌Oh, I see. Please remember that we should collaborate and make sure we cover everything. M: ‌Absolutely. We’ll create a comprehensive agreement together. W: ‌Great. Once we have a solid draft, we’ll review and refine it. M: Sounds good. [3-4] W: Hey, Tom, you seem down. Is everything all right? M: ‌I forgot to respond to an important email about a big purchase order. W: ‌You’ve been really busy lately. I understand, Tom. How about sending an apology email right away? M: Good idea. I’ll do that now. Thanks, Grace. W: ‌No problem, Tom. Just apologize and ask if they still temper or say the wrong thing? W: ‌It’s okay to feel frustrated, but don’t let it get to you. Just take a deep breath and remember that the customers’ complaints are not personal. M: ‌That’s a good point. I’ll try to keep that in mind next time. Thanks for being so understanding. W: ‌Of course. That’s what coworkers are for. Just let me know if you need anything else, okay? M: ‌Thanks, Sarah. I appreciate it. I guess I just need to learn how to deal with customers’ complaints better. W: ‌Actually, we have a training session next week on handling customers’ complaints and finding solutions. M: Section 2 Collaboration at Work Situation A p. 62 Get Ready M: Hello. Can I take some time off from May 2 to May 4? W: ‌Hi, Mr. Edwards. May 2 to May 4? [ Clicking sound ] Yes, you can. M: ‌I was worried about what would happen if I didn’t have a pilot to cover for me while I’m away. W: ‌No worries at all. You have the right to request time off. M: Thank you. W: ‌Just remember to fill out the vacation request form for approval. Listen Up M: ‌Good morning, Sophia! I’m here to take over. How was your shift? W: ‌Good morning, Andy! It has been quite busy. We have a lot of patients. M: ‌I see. Can you let me know what I need to do? W: ‌Sure. We have a new patient arriving at 1 p.m. It’s crucial that you have the room ready. M: ‌Understood. I’ll make that my priority. W: ‌Good. Next, the patient in room 505 is getting worse. Please report any updates on her condition to the doctor. M: Got it. W: ‌Oh, one more thing. I want to stress that the patient in room 301 is still under isolation precautions. So, Appendices: Listening Scripts 147