2022_직무영어

Successful Business Trips 129 Choose one situation and talk with your partner using the dialogue in Speak Out. Speak Out Practice the dialogue with your partner, focusing on the details of the service that the customer has requested. Agent Welcome to the hotel’s business center. How may I assist you? Customer Hello. I need to make copies of these documents. Agent Certainly, ma’am. How many copies do you require? Customer ‌I’d like to make five copies of each. Can you staple them together as well? Agent ‌We can do that. Oh, some of the documents are double-sided. Do you want the copies to be double-sided or single-sided? Customer I’d prefer single-sided. Agent Okay. If you’re interested, we have presentation binders available for purchase. They cost $ 1 each. Customer That sounds useful. Please put the copies in binders, then. Agent Yes, ma’am. It will be ready in about 10 minutes. Customer Okay, no problem. Take your time. [ After a while ] Agent Your copies are ready, ma’am. Here you are. Customer Thank you. How much is it? Agent It’s $ 25 . You can pay in cash or charge it to your room account. Which do you prefer? Customer Please charge it to my room account. My name is Lisa Johnson, and I’m staying in room 512 . Agent All right, Ms. Johnson. Please write down your room number and sign this bill. Situation 3 Situation 2 Situation 1 • Sending a package • Choosing to use ... next-day delivery service regular delivery service • Paying in cash • Scanning documents • Choosing to ... ‌save the scanned file to a USB drive ‌send the scanned file via email • Free of charge • ‌Renting a digital device  for a presentation • Choosing to rent ... a tablet a laptop • Charging to the room account A hotel’s business center provides computers, printers, scanners, copy machines, and high-speed Internet access. It assists business travelers in dealing with important matters while on the move. Tip Culture