2022_실생활영어회화

Calling and Answering Emergency Calls Step 2 The operator will ask some questions to the caller to get the details of the emergency and fill out the form. Look over the following form, and think about what kinds of information the caller should give to the operator. Caller: Kate Jones Number: 408-876-9443 Location: San Jose Concert Hall Details: • enjoying a rock concert • saw a friend suddenly collapse Caller: Number: Location: Details: Step 3 Using the above steps, role-play 911 calls with one of your group members. Then present the best one to the class. A : 911. How can I help you? B : I need help! I’m at the San Jose Concert Hall. I think my friend’s having a heart attack. A : Okay, can you tell me more about what happened? B : My friend Lilly and I were enjoying a rock concert. We were excited and dancing, and then I saw my friend suddenly collapse. ··· EXAMPLE Step 1 Make a group of four. One person plays the role of a 911 operator, and the others take the role of callers for the following emergencies. a fire at the wall my friend’s heart attack On Your Own Step 4 Evaluate the other groups’ performance. Then share the evaluations with the other groups. Features Groups Contents Fluency Attitude 82 Lesson 5