2022_실생활영어회화

Listen Up Which food did the woman NOT order? ⓐ aglio e olio ⓑ marinara pizza ⓒ gnocchi 1 Which is NOT relevant to the dialogue? ⓐ ⓑ ⓒ Complaining at a Restaurant Get Ready What is NOT appropriate for the man to do after the dialogue? ⓐ check the order status in the kitchen ⓑ reheat a previously served dish ⓒ clear empty plates from the table 2 Listen again Complete the conversation between the server and the manager. 3 Mr. Williams, the customers at table 5 waited for 30 minutes for their food, but it wasn’t what they ordered. Also, the food they got earlier was (1) and (2) . I was thinking we could offer them complimentary (3) or something. Oh no! That’s not good. Is there anything we can do to make up for it? That’s a good idea. Please go ahead and offer them that. Listen carefully to the customer complaints and how their problems are solved. Tip Listening 48 Lesson 3