2022_실생활영어회화

Making complaints A Main Communicative Functions • I’m not happy about .... • I’m not very satisfied with .... • I want to express my dissatisfaction with .... • I feel uncomfortable about .... Giving directions B Useful Expressions Talking about the size of clothes I think they’re a little big for me. Size 6 would probably be better. Do you have this in a smaller size? We don’t have any other sizes left in that color. 1 Describing product problems There’s a hole in the shirt. There’s a stain on it. They are not working properly. The power keeps turning on and off. 2 Describing shipping issues It should have arrived yesterday. I’m very dissatisfied with your delivery service. I haven’t received my delivery yet. I’m calling about a delivery that I haven’t received yet. 3 Where is the snack section? Hello. What can I do for you? It’s in aisle 5 on the left. I want to complain about a late delivery. • Go forward. • Walk straight ahead. • It’s on your right/left. • It’s right there. • Turn left/right at the corner. • Straight ahead on the right/left. Write one more example with the same communicative function. Shopping in Daily Life 35