2022_실생활영어회화

Who is most likely to be at the door? ⓐ ⓑ ⓒ Dealing with Delivery Issues Complaint Interview Sheet How does the woman feel? ⓐ sad and lonely ⓑ annoyed and upset ⓒ relieved and satisfied 1 Which information in the complaint interview sheet below is NOT correct? 2 Listen again Fill in the blanks to complete the summary. 3  A customer calls to complain about her order of a scarf for her mother’s (1) . The customer service agent apologizes and offers to ship the package (2) immediately, but the customer requests a(n) (3) . When listening for updates on the delivery status of the woman’s order, focus on the answer to the question Could you check the shipping status? Tip Listening • Date of Report : 05/05/2025 • Reporting Officer : Eric Lee • Order Number : ⓐ57312 • Order Date : ⓑMay 2, 2025 • Purchase Item : a scarf • Shipping Status : ⓒThe order was delivered to the wrong place. Get Ready Listen Up 32 Lesson 2