2022_관광영어

PART Ⅳ Food and Drink Service Lesson 1 Restaurant Reservation 118 Lesson 2 Welcoming and Seating Guests 124 Lesson 3 Taking Orders and Serving at a Restaurant 130 Lesson 4 Taking Orders and Serving at a Café or Bar 136 Lesson 5 Handling Guests’ Complaints 142 Culture The Don’ts of American Table Manners 148 Famous Grand Canyon National Park in the US 149 Tourist Attractions PART Ⅴ Sales Service Lesson 1 Product Recommendations and Descriptions 152 Lesson 2 Product Payment, Exchange, and Return 158 Lesson 3 Handling Customer Complaints 164 Lesson 4 Duty-Free Shops and Department Stores 170 Lesson 5 Traditional Markets 176 Culture Must-Have Souvenirs from Around the World 182 Famous The Grand Bazaar in Istanbul, Türkiye 183 Tourist Attractions PART Ⅵ Tour Guide Service Lesson 1 Korean Culture 186 Lesson 2 Traditional Korean Food 192 Lesson 3 Contemporary Korean Culture 198 Lesson 4 Korean Cultural and Natural Heritage Sites 204 Lesson 5 Tourist Attraction Guides and Information 210 Culture Must-Eat Dishes from Around the World 216 Famous Machu Picchu in Peru 217 Tourist Attractions Appendices Listening Scripts 220 Answers 242 Words 268 Sources 286