2022_관광영어

Fitness Center and Sauna Service Check-In Service Reservation Service My Study Plan Write your study plan for this part. My Goals • • • How to Achieve the Goals • • • 2 3 1 LESSON 1 Reservation Service LESSON 2 Check-In Service LESSON 3 Fitness Center and Sauna Service LESSON 4 Housekeeping and Laundry Service LESSON 5 Check-Out Service and Handling Guests’ Complaints Culture Unique Hotels in the World Famous Tourist Attractions London: The UK's All-in-One Destination Goals of Part Ⅲ • Responding to hotel reservations • Responding to hotel check-in and check-out • Explaining hotel service information • Handling hotel guests’ complaints 83