2022_관광영어

Situation 1 Welcoming and Seating Guests A Listen and Do 1. ⓐ 2. ⓒ 3. ⓐ B Talk Together Sample Answer A: Good evening! Welcome to Samda Restaurant. Do you have a reservation? B: Yes, I made a reservation for two under the name of Jessica Lee. A: Thank you. Let me find your reservation. Ah, here it is. Your table is right over there. Please come this way. B: Thank you. A: Here is your table. Please have a seat. Are you happy with this spot? B: Yes, this is fine. A: Your waiter will be with you shortly. I hope you have a good dinner. Situation 2 Welcoming and Seating Walk-In Guests A Listen and Do 1. ⓒ 2. ⓑ 3. ⓒ heck Up B Talk Together Sample Answer A: Good evening! Welcome to our restaurant. Do you have a reservation? B: No, we don’t. A: I’m sorry, but there is no table free right now. Are you okay with waiting for about 20 minutes? B: Yes, we’re willing to wait. A: Can I have your name, please? B: Helen Bankson. A: Please make yourselves comfortable in our lounge area, and we’ll notify you as soon as your table is ready. Field Activity Sample Answer A: Good evening, ma’am! How may I help you? B: We’d like to have dinner. A: I’m sorry, but we are fully booked at the moment. If you don’t mind waiting, it will be about 20 minutes. B: No problem. We can wait. A: Thank you for your understanding. [ After 30 minutes ] B: We’ve been waiting for over 30 minutes! This wait is ridiculous! A: I sincerely apologize for the extended wait. Please allow me to find you the next available table. B: All right, but we’re hungry. A: I completely understand. While you wait, can I offer you some complimentary appetizers or drinks on the house as a token of our apology? B: That would be nice. Thank you. A: You’re welcome. I’ll make sure your table is ready shortly, and your drinks and appetizers will be brought to you right away. [ After five minutes ] A: Thank you for waiting. Your table is ready now. Please follow me. B: Finally! Thank you for your efforts. A: You’re welcome, and I truly apologize for the delay. I hope you enjoy your meal. If there’s anything you need, just let me know. Check Up A 1. ⓒ 2. ⓐ B 1. c 2. d 3. a 4. b C 1. How many 2. this way LESSON 3 Taking Orders and Serving at a Restaurant pp. 130~135 Get Ready B Read and Match 1. a 2. e 3. b 4. d 5. c 6. f C Read and Choose 1. d 2. b 3. c 4. e 5. a 256 I Appendices