2022_관광영어

PART Ⅳ FOOD AND DRINK SERVICE LESSON 1 Restaurant Reservation pp. 118~123 Get Ready B Look and Match 1. ⓑ 2. ⓓ 3. ⓐ 4. ⓒ C Read and Choose 1. b 2. a 3. e 4. d 5. c Situation 1 Taking a Restaurant Reservation by Phone A Listen and Do 1. ⓐ 2. ⓑ 3. ⓐ B Talk Together Sample Answer A: Hello. Bada Restaurant. How may I help you? B: I’d like to make a reservation for three people. A:May I have your name? B: I’m Brian Davis. A:When would you like to come? B: Saturday at 7:00 p.m. A: Just a minute. I’ll see if we have a table... Yes, we have availability for that time. B: Thank you. A: Could I have a contact number? B: Yes. It’s 014-2323-1894. Situation 2 Changing or Canceling a Reservation A Listen and Do 1. ⓑ 2. ⓑ 3. ⓐ B Talk Together Sample Answer A: Hello. White Castle Restaurant. How can I help you? B: Hi. I need to cancel my reservation for Friday at 6:30 p.m. A: I’m sorry to hear that. May I have the name and phone number? B: It was made under the name of Lisa Kim and my phone number is 014-3355-8974. A: Okay. I have located your reservation. May I know the reason for cancellation? B: I am sorry, but I have to change my schedule due to a family matter. So, I won’t be able to make it. A: I understand. Your reservation has been canceled. If you change your mind, please feel free to reach out to us. Have a great day. B: Thank you, you too. Field Activity Sample Answer A: Hello. Good afternoon. Vinci’s Dining Restaurant. B: Hi. I want to make a reservation for five. A: For which date and what time would you like the reservation? B: It’s for August 24, at 1 o’clock in the afternoon. A: I’m sorry, but we are fully booked at that time. And we don’t have any available tables. Is it okay to have it at 1:30 p.m.? B: No problem. 1:30 p.m. would be okay. A: Great. Can I have your name and phone number? B: My name is Eric Palmer and my phone number is 014-2277-2378. A: Thank you for calling, Mr. Palmer. If you have any other questions, please do not hesitate to call us. B: Great. Thanks for the help! Check Up A 1. ⓐ 2. ⓑ B 1. b 2. d 3. a 4. c C 1. reservation 2. when 3. available 4. many LESSON 2 Welcoming and Seating Guests pp. 124~129 Get Ready B Read and Choose 1. d 2. a 3. e 4. b 5. c C Read and Match 1. c 2. a 3. b 4. e 5. d Answers I 255