2022_관광영어

your room key to open the door. W: When is it available? M: Well, our gym opens at six in the morning and closes at ten at night. It offers a variety of equipment. It’s only for hotel guests over the age of sixteen. No children are allowed to roam or work out in the facility. W: Thank you very much. M: My pleasure. Please be careful when exercising. Situation 2 Talking About a Hotel Sauna A Listen and Do W: Good afternoon, sir. How can I help you? M: Yeah, does the hotel have a sauna that I could use while staying here? W: Yes, we have two types of saunas. One is a finnish sauna and the other is an infrared sauna. M: That’s great. How do I use the saunas? W: You only have to bring your room key and register for the day. Then we will give you an access card to the sauna and locker room. M: Is it still open? W: Yes. It’s available from 11:00 a.m. to 8:00 p.m. M: Okay. Where is it? W: It’s on the first floor. It is at the end of the hall. M: Thanks a lot. Check Up A 1. W: When is the sauna open? M: ⓐ No, it is not open. ⓑ The finnish sauna and the infrared sauna. ⓒ From six in the morning to eight at night. 2. W: Good afternoon, sir. How may I help you? M: I am staying in Room 521. I’d like to work out while staying here. Do you have a gym? W: Yes, we have an excellent fitness center. M: Great. How can I use the gym? W: Bring your room key to access the gym on the first basement level. M: Oh, okay. Do I have to pay to use it? W: No, it is free of charge. M: Thank you. LESSON 4 Housekeeping and Laundry Service pp. 102~107 Situation 1 Housekeeping Service A Listen and Do [ Phone rings. ] W: Housekeeping. How may I help you? M: This is Donald Davis, Room 912. I would like you to send someone to make up the room. W: Sure. Do you want it cleaned now or later? M: Well, we are leaving in 15 minutes. Could you send someone after we leave? W: All right. That is no problem. Is there anything else I may help you with? M: No, that’ll be all for now. If I need anything, I will give you a call. W: Okay. Have a nice day. Your room will be cleaned by noon. M: Thank you. Situation 2 Laundry Service A Listen and Do [ Phone rings. ] M: Good afternoon. Laundry Service. How can I help you? W: Hello. Could you please send someone to pick up my laundry? M: Sure. Can I have your room number? W: It’s Room 307. M: All right, Room 307. Could you fill out the laundry form and put it in the laundry bag? W: Yes, I did. Well, I’m leaving for downtown in about 30 minutes. So, if you could send someone in the next 15 to 20 minutes, that would be great. M: Sure, ma’am. That won’t be a problem. I will send someone up right away if you don’t mind. W: Of course not. When will the clothes be returned to my room? I’m leaving on Thursday. 230 I Appendices