2022_관광영어

M: Thank you. Here’s your key. Your room number is 536. Are those your bags? W: Yes, and they are heavy. M: Let me get a luggage porter to help you. W: Thank you. Check Up A 1. W: Good afternoon, sir. Do you have a reservation? M: ⓐ Okay, thanks. ⓑ Oh, that sounds fine. How much is it? ⓒ No, I don’t. Do you have any vacancies for tonight? 2. M: Good afternoon. How may I help you? W: I have a reservation under the name of Matilda Harris. M: Yes, ma’am. It’s a single room for two nights. Is that right? W: Yes, it is. M: Could you please fill out this registration card? W: Yes, of course. [ After a while ] M: Thanks. Could I have your passport, please? W: Here you go. M: Thank you. Here’s your key. Your room number is 715. W: Great. Thanks. LESSON 3 Fitness Center and Sauna Service pp. 96~101 Situation 1 Talking About a Fitness Center A Listen and Do W: Excuse me. Do you have a fitness center? M: Yes, ma’am. We have a great exercise facility. W: I’m happy to hear that. Could you tell me where it is? M: It’s just below the lobby. Go down to the first basement level. You can’t miss it. W: Is there a surcharge for the gym? M: No, ma’am. There’s no extra charge. All you need is M: Okay. Let me confirm your reservation. That’s one double room for two nights, Monday and Tuesday. W: That’s right. LESSON 2 Check-In Service pp. 90~95 Situation 1 Handling Check-Ins with Reservations A Listen and Do W: Good afternoon, sir. Can I help you? M: Good afternoon. My name’s Adam Harper. I’d like to check in, please. W: Do you have a reservation? M: Yes, I have a reservation for two nights. W: Let me check it for you. One moment, please. [ Pause ] Yes, today and tomorrow, the 5 and 6 of August. Could you please fill out this registration card? M: Yes, of course. [ After a while ] W: Thanks. Could I see your passport, please? M: Yes, here you are. W: Thank you, sir. Your room number is 311. It’s on the third floor. And here’s the key card for your room. Our bellman will show you to your room. M: Thank you. Situation 2 HandlingWalk-In Check-Ins A Listen and Do W: Hi. I don’t have a reservation. But do you have any vacancies for two nights? M: Yes, ma’am. What type of room would you like? W: A twin room, please. M: All right. The rate is 120,000 won per night. May I please have your passport? W: Here it is. M: All right. Could you sign the registration form, please? W: Sure. M: Additionally, we need to take an imprint of your credit card. May I please have it? W: Here you go. Listening Scripts I 229