2022_관광영어

Example Listen to the dialog and answer the questions. 3. Which is the best response to the man’s question? ⓐ I’m afraid we’re closing soon. ⓑ Why don’t you try black instead of blue? ⓒ Okay, I’ll just have to fill out this form for you. 1. Which item did the man purchase? Practice the dialog with a partner using the given expressions. A Listen and Do B Talk Together •suit: 맞다, 어울리다 •receipt: 영수증 ⓐ ⓑ ⓒ A: I’d like to return this desk fan. B: Can I ask you why you’re returning it? A: I bought it yesterday, but its USB cable connector doesn’t fit. B: Do you have your receipt? A: Yes, here it is. B: We don’t give refunds if the items are on sale. But we do offer exchanges. A: Then, do you have a desk fan with multiple connectors? Situation 2 How to Exchange and Return Products 2. What does the man want for his purchase? ⓐ Payment. ⓑ Exchange. ⓒ Return. OnYour Own • this suitcase • it is too big to put in the trunk of my car • a suitcase in a smaller size • this cap • there are some spots on the back of the cap • this cap in the same model Lesson 2 Product Payment, Exchange, and Return I 161