Table of Contents 1 292

2015_관광영어

PART Ⅰ Basic Conversation 10
Lesson 1 Greeting and Introduction 12
Lesson 2 Weather and Time 18
Lesson 3 Giving Thanks and Apologizing 24
Lesson 4 Locations and Directions 30
Lesson 5 Phone Calls and Appointments 36
Lesson 6 Asking Questions and Favors 42
PART Ⅱ Travel Service 48
Lesson 1 Flight Reservation and Check-in 50
Lesson 2 Passenger Boarding and Immigration 56
Lesson 3 Meeting and Seeing Off at the Airport 62
Lesson 4 Tour Schedule and Transportation 68
Lesson 5 Hotel and Restaurant 74
Lesson 6 Shopping and Entertainment 80
PART Ⅲ Medical Tour Service 86
Lesson 1 Doctor’s Appointment and Hospitalization 88
Lesson 2 Hospital Guide 94
Lesson 3 Symptoms and Diseases 100
Lesson 4 Discharge Procedure 106
PART Ⅳ Hotel Service 112
Lesson 1 Reservation and Registration Service 114
Lesson 2 Doorman and Bellman Service 120
Lesson 3 Concierge and Housekeeping Service 126
Lesson 4 Exchange and Laundry Service 132
Lesson 5 Restaurant and Cashier Service 138
Lesson 6 Fitness Center and Sauna Service 144
Lesson 7 Reception and Banquet Service 150
Lesson 8 Entertainment and Complaints 156
PART Ⅴ Sales Service 162
Lesson 1 Duty-free Shop 164
Lesson 2 Souvenir Shop 170
Lesson 3 Department Store 176
Lesson 4 Supermarket 182
PART Ⅵ Tour Guide Service 188
Lesson 1 Korean Culture 190
Lesson 2 Traditional Korean Food 196
Lesson 3 Korean Scenic Spots and Tourist Attractions 202
Lesson 4 Korean Historical Sites 208
Lesson 5 Korean Cities and Traditional Markets 214
PART Ⅶ Correspondence and the Internet 220
Lesson 1 Job Interview 222
Lesson 2 Letters and E-mails 228
Lesson 3 The Internet 234
Appendices 241

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