2015_관광영어

268 Appendices B. 1. c 2. a 3. b 4. d C. c - a - d - e - b Lesson 2 Doorman and Bellman Service P. 118 Get Ready B. Read and Match 1. c 2. a 3. b 4. d C. Read and Choose a, b, e, f Situation 1 Doorman Service Listen and Do 1. ⓒ 2. ⓐ Situation 2 Bellman Service Listen and Do 1. ⓑ 2. ⓑ 3. ⓒ Talk Together 1. c 2. b 3. a Field Activity < 예시정답 > ( In the room after arriving at the guest room ) A: After you, ma’am. B: Thanks. A: ‌Here is your room. I will leave your baggage here. B: ‌Thanks. Uh, can you help me, please? A: ‌Yes, ma’am. B: ‌Where’s the remote control? A: ‌It’s over there – next to the lamp. B: Oh, good! Thank you. A: ‌You’re welcome. If you need anything, just dial 9. B: ‌OK. Thank you. A: ‌Have a good evening, ma’am. Enjoy your stay. B: ‌Thanks. Check Up A. 1. ⓑ 2. ⓒ B. 1. c 2. a 3. d 4. e 5. b C. 1. greeting 2. carrying 3. providing Lesson 3 Concierge and Housekeeping Service P. 124 Get Ready B. Read and Match 1. a, c, d, f 2. b, e, g, h C. Read and Choose 1. e 2. a 3. f 4. d 5. b 6. c Situation 1 Concierge Service Listen and Do 1 ⓐ 2. ⓒ 3. ⓑ Situation 2 Housekeeping Service Listen and Do 1. ⓑ 2. ⓐ 3. ⓒ Field Activity <예시정답> A: Concierge. How may I help you? B: ‌Yes, I want to know the location of a good restaurant. A: ‌OK. What kind of food do you like? B: ‌I really like to eat Korean food. A: ‌There is a famous Korean restaurant nearby. The ser- vice and food are excellent. B: ‌I wanted to go out somewhere and see another neigh- borhood. Do you know of another good restaurant? A: ‌You can’t go wrong with Arirang Restaurant. It’s fa- mous for its food and service. B: ‌That sounds great. Could you please make a reservation for me? A: ‌Sure. You’ll love this place, I assure you. How large is your party? B: ‌A party of four, please. Check Up A. 1. ⓒ 2 (1) ⓒ (2) ⓑ B. 1. c 2. b 3. d 4. a C. 1. replaces 2. checks 3. books 4. directs Lesson 4 Exchange and Laundry Service P. 130 Get Ready B. Read and Match 1. a, b, f, h 2. c, d, e, g

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