2015_관광영어

Lesson 1_ Job Interview 223 Situation 2 | Practicing a Job Interview Read and Do Look at the example below and take a note of your information. Name Kim Hana Education Daehan Tourism High School Personality detail-oriented and dedicated Reason for application To contribute to producing better service for customers in the Customer Service Department Strengths Caring personality Weaknesses (How to improve it) Less confident in speaking in public. (But, I tried to listen to customers and handle their orders and complaints.) Aspirations To be a real expert in Customer Service A: Tell us about yourself. B: ‌It’s nice to meet you. I’m Kim Hana. I graduated from Daehan Tourism High School. I consider myself as a detail-oriented and dedicated person. A: Why did you apply for this company? B: ‌I’d like to contribute to producing better service for customers in the Customer Service Department. A: Tell us about your strengths. B: My key strength is my caring personality. A: Tell us about your weaknesses. B: ‌I’m afraid I’m less confident in speaking in public. But, in the internship program, I tried to listen to customers and handle their orders and complaints. A: What are your goals? B: My ultimate goal is to be a real expert in Customer Service. Talk Together ‌Practice the following dialog with a partner. Use the information in A. •dedicate: 바치다 •application: 신청, 지원(서) •aspiration: 열망, 포부