2015_관광영어

132 Ⅳ _ Hotel Service Situation 1 | Exchange Service •pillow: 베개 •smell funny: 이상한 냄새가 난다 •as soon as possible: 가능한 빨리 Listen and Do Listen to the dialog and answer the questions. 1. What does she need? 2. Who is calling the front desk? a Chris. b Christine. c Charles. 3. Why does the woman want to change pillows? a They are dirty. b They smell bad. c They are stained with sweat. 4. Which room is the woman staying in? a Room 455. b Room 515. c Room 545. a b c Talk Together ‌Practice the dialog with a partner. Use the given expressions. A: Hello, Front Desk. How may I help you? B: Hello, this is Martin in Room 216. The blankets are so dirty. Can you change them? A: Of course, sir. I’m very sorry. How many blankets do you need? B: Two blankets, please. A: All right. I’ll ask Housekeeping to bring them to you as soon as possible. B: Thanks. Who Where What Why HowMany How Long Martin Room 216 blanket dirty two as soon as possible Brown Room 837 sheet wrinkled two in five minutes Charles Room 1012 bath towel stained three immediately On your own