2015_관광영어

Lesson 1 Reservation and Registration Service Lesson 2 Doorman and Bellman Service Lesson 3 Concierge and Housekeeping Service Lesson 4 Exchange and Laundry Service Lesson 5 Restaurant and Cashier Service Lesson 6 Fitness Center and Sauna Service Lesson 7 Reception and Banquet Service Lesson 8 Entertainment and Complaints